Question 1

How do I track my shipment?

Accepted Answer

Enter the tracking number printed on your shipping receipt into the tracking box on our homepage or the Track Shipment page. You will see the current status, live map position, milestone timeline and estimated delivery date.

Question 2

How long does shipping take?

Accepted Answer

Express international shipments typically move in 24-72 hours, standard international air freight in 3-8 business days, and sea freight in 18-42 days depending on the trade lane. Customs processing can add time in some destinations.

Question 3

How do I contact support?

Accepted Answer

Call +1 954-642-4718 during business hours or email support@pharmabridgelogistics.com with your tracking number. Our support desk answers written enquiries within one business day.

Question 4

Can I change the delivery address?

Accepted Answer

Address changes are possible while a shipment is still in transit and before the final-mile driver is assigned. Contact support with the tracking number and the corrected address; a redirection fee may apply.

Question 5

Do you ship internationally?

Accepted Answer

Yes. We operate scheduled and on-demand services to more than 180 countries, including bonded warehousing and licensed customs brokerage in major markets.

Question 6

What happens if a shipment is delayed?

Accepted Answer

Delays are logged on the tracking timeline with the reason and a revised estimate. Our monitoring team re-routes cargo where possible and notifies the sender's contact on file for anything beyond 24 hours.